"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
—John Cave
Westhaven Worldwide Logistics

If not otherwise stated—all postings © Frank D. Kanu. All rights reserved.

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Archive for January, 2008

Dedication

To my dear and loving wife Ada, without
whom I would never have written any book.


To my children Harry, Hanna and Henry who missed more dad
time—every day.

To my boys René and Christian.

To Linda Leiter—a very special friend.

And last but not least to my parents.


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1. Start Listening

Virtually every great manager we’ve dealt with during our lives is a terrific listener. This is so basic an idea that it’s hard to believe there are people who don’t place a high value on good listening skills.

Can’t you point to countless problems—in your live and in the lives of others—that developed because someone didn’t listen?

For that matter, think of how many problems listening would solve.
“I like to listen. I have learned a great deal from listening carefully. Most people never listen.”
Ernest Hemingway

Remember: We have one mouth, but two ears.

Elephant

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