19. Sorry? Thank you!
© Copyright Frank D. Kanu 2000-2008
Can you say sorry? Mistakes—either by your followers or by yourself—will happen. That’s life. Admit to them, apologize, learn from them, make sure they can’t happen again and move on.
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Can you say sorry? Mistakes—either by your followers or by yourself—will happen. That’s life. Admit to them, apologize, learn from them, make sure they can’t happen again and move on.
Do you say “Sorry”?
Very often followers turn away disappointed for the opposite reason: The leader forgot to acknowledge their accomplishments. True leaders always take the blame—but share the success.Do you say “Thank you”?
Remember: Being polite doesn’t solve anything, but eases everything.
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