"Frank's skill in asking the right questions is un-mistakable, and is at the core of his leadership philosophy.

The power of these questions cannot be underestimated, especially if you want to lead and not manage."
—John Cave
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19. Sorry? Thank you!

Can you say sorry? Mistakes—either by your followers or by yourself—will happen. That’s life. Admit to them, apologize, learn from them, make sure they can’t happen again and move on.

Do you say “Sorry”?

Very often followers turn away disappointed for the opposite reason: The leader forgot to acknowledge their accomplishments. True leaders always take the blame—but share the success.

Do you say “Thank you”?

Remember: Being polite doesn’t solve anything, but eases everything.

Flowers


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Filed by Frank Kanu under Enhance Your Leadership Skills


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